Soak on the Oak - Privacy Policy

Effective Date: August 17, 2026

We care about your car and your privacy. Here's what we collect when you reach out, book a detail, or visit our site, and how we use it. No fine print tricks, just the facts.

What We Collect

When you request a quote, book an appointment, or fill out a form on our site or in one of our ads, we may collect:

  • Your name

  • Phone number

  • Email address

  • Vehicle type and the service you're interested in

  • Your address, so we know where to bring the shop to you

  • Payment details, handled securely through our payment provider(s) (we never store your full payment information ourselves)

We may also pick up some basic technical info automatically, like your IP address and how you found our site, through tools like Google Analytics and Google Ads.

How We Use It

  • Respond to your quote request or question

  • Schedule and confirm your appointment

  • Process payment for services

  • Keep you posted about your booking or our latest offers

  • Improve our website and how we reach customers up and down the coast

  • Meet any legal requirements that apply to us

Who We Share It With

We don't sell your information, full stop. We only share it with:

  • The tools we use to run the business, like scheduling and payment platforms

  • Google, if you submit one of our lead forms through an ad, so we can get back to you

  • Law enforcement or regulators, only if required by law

Cookies

Our site uses cookies and similar tools, including Google Analytics and Google Ads tracking, to understand how people find us and how our ads are performing. You're always free to manage cookies through your browser settings.

How Long We Keep It

We hold onto your information only as long as we need it to do the things above, or as long as the law requires.

Your Rights

Wherever you're located, you generally have the right to:

  • Ask what information we have about you

  • Ask us to correct or delete it

  • Opt out of marketing messages anytime

Just reach out using the info below and we'll take care of it.

Kids

Soak on the Oak is a business for grown-up car owners. We don't knowingly collect information from anyone under 13.

Changes to This Policy

If anything here changes, we'll update this page and refresh the effective date above.